PSC 495 Stakeholder Analysis Summary
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The purpose of this
assignment is to identify key stakeholders within your organization who are
affected by, have influence over, or have an interest in solving the problem
you are attempting to address with your action research project.
Stakeholder analysis
requires you to examine a number of variables in relation to each individual or
group you have identified. Use the “Stakeholder Analysis” spreadsheet to record
the results of the stakeholder analysis.
In the analysis, list
titles and groups of stakeholders. Do not list names of specific individuals.
It is important to note the role each stakeholder has in the problem and
solving it. Determine whether or not the individual or group has a negative,
indifferent, positive, or very positive predisposition about the problem.
Within the
“Stakeholder Analysis” spreadsheet is a tab labeled “Current-State Matrix.”
Study the terminology related to influence and support and think about how each
block describes the feelings a stakeholder may have about the problem and
proposed solution. For example, there may be a group or individual that has a
high degree of support in regard to solving the problem. If you know that
person or group also has a high level of influence in how the problem is
solved, it is important to think about how you will approach this person or
group in terms of seeking information and presenting potential solutions.
Taking time to rank the level of influence and support for each stakeholder is
critical as you proceed because it may have a large role in determining whether
or not specific problem solutions can be and are implemented.
Take the time
necessary to conduct research that will help you determine possible stakeholder
reactions and issues related to potential solutions. Think about the
motivation, drivers, and expectations of exchange for each stakeholder, the
problem, and the proposed solutions. Finally, consider the role of the
stakeholder, including when the stakeholder needs to be involved in the change
effort, any stakeholder management activities, and stakeholder deliverables and
timelines. If a stakeholder will ultimately end up having a designated role in
implementing the solution, the ability to articulate the role, scope, and
timeframe will be of utmost importance.
Complete the
“Stakeholder Analysis” spreadsheet and submit it to your instructor along with
a 500-word summary of your findings. In the summary, discuss the following.
1.
Summarize stakeholder
attitudes about the identified problem and support your summary with specific data
from your collection tool.
2.
Summarize stakeholder
attitudes or experiences related to previously implemented problem solutions
and support your summary with specific data from your collection tool.
3.
Summarize stakeholder
ideas for potential solutions and support your summary with specific data from
your collection tool.
4.
Who are the
stakeholders you will seek to act as sponsors to support you in the
implementation of a problem solution? Provide specific reasons why these
stakeholders are key to implementing a solution.
5.
Who are the
stakeholders that will likely be directly affected by solving the problem?
Provide specific ways these stakeholders could be directly affected by solving
the problem.
6.
Who are the
stakeholders who could pose potential roadblocks to solving the problem?
Provide specific reasons why these stakeholders could pose potential roadblocks
and what those roadblocks could be.
This summary will be
used as part of the Business Proposal Presentation in Topic 7 and the Final
Business Proposal you submit in Topic 8.
APA format is not
required, but solid academic writing is expected.
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